Items are usually dispatched within 2 – 3 days, however please allow 21 days. *Please note we are experiencing delays in the delivery of items through Royal Mail due to the coronavirus - we apologise for this and ask for your understanding during this time.
Items posted within the UK will be dispatched by either the Royal Mail 24 service or Royal Mail 1st Class Recorded delivery unless otherwise agreed.
Postage outside UK will be made by Royal Mail International Signed For unless otherwise agreed. In some instances, we are using UPS to Europe and FedEx to the Rest of the World.
Delivery options are available at checkout.
The standard delivery prices are:
Standard Delivery: Free
Upgrade to Special Delivery: £8.95
Europe*: Order Value up to £300 = £15.95, Over £300 = Free
Rest of the World*: Order Value up to £300 = £19.95, Over £300 = Free
* Import Duties/Local Taxes (incl. VAT) may be collected by the relevant authorities in your country.
Please note that in some cases items will be dispatched individually at no extra cost. Whilst we endeavour to dispatch items as quickly as possible, sometimes delays do occur (even for Special Delivery) – for example our nightdresses are often made to order and so may require a small amount of time to be made up.
Some of our services require a signature upon delivery – just so we know that the item has been delivered successfully and to the right person. If for any reason this might be a problem, please contact us.